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This accessibility statement applies to the 'Continue your asylum claim' service.
This website is run by Home Office. We want as many people as possible to be able to use this website. For example, that means you should be able to:
We've also made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.
We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, contact:
Read tips on contacting organisations about inaccessible websites.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
If you are in Northern Ireland and are not happy with how we respond to your complaint you can contact the Equalities Commission for Northern Ireland who are responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018(the 'accessibility regulations') in Northern Ireland.
The Home Office is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.
The content listed below is non-accessible for the following reasons.
The session timeout of 30 minutes cannot be changed and the user is not alerted when it is running out. This for each individual page of the form, not the form overall. This does not meet WCAG 2.2 Enough Time.
At this time, we have not made any disproportionate burden claims.
At this time, this service does not contain any content that is exempt from the regulations
This statement was prepared on 5 April 2023. It was last reviewed on 20 September 2024.
This website was last tested on 15 April 2024. The test was carried out internally by the Home Office.
We tested the service based on a user's ability to complete key journeys. All parts of the chosen journeys were tested, including documents. Journeys were chosen on a number of factors including usage statistics, risk assessments and subject matter.